First, please refer to the minimum/recommended system requirements available through [Check Master of Knights System Requirements].
If you are playing the game with a guest account, information may be lost during reinstallation, so please make sure to link the account for safe game use.
β If you are having trouble installing master of knights
βοΈ Check the Available Memory Space on Your Device
If you don't have enough memory space to install Master of Knights on your device, it can be difficult to install the game. Delete unused applications or cookies to make room for installation and try again.
βοΈ Check Network(Wi-Fi / Cellular Data) Connection
If the network is unstable during download, the game may not be installed properly. We recommend that you try to install the game in a stable network environment.
β If the game is not running or connecting The game may not run properly for various reasons such as errors occurring while updating the file.
βοΈ Check for error messages that pop up
βοΈ Delete unnecessary apps, data, and cache installed on your devices
βοΈ Update the OS version of your device to the latest version
βοΈ Check your network environment(Wi-Fi and cellular data(4g, 5g LTE) reception status)
βοΈ Restart your device
βοΈ Delete the game completely and reinstall
β If you are experiencing problems where the game stops or shuts down
If the game stops or shuts down abnormally during gameplay, it can be solved in the following ways. The guide written here may vary depending on the OS version or the device you use.
βοΈ Secure Memory / Storage Space
1οΈβ£ Close all applications running at the same time
2οΈβ£ Task Manager β RAM β Memory Cleanup
3οΈβ£ Settings β Application Management β Select Unused Apps β Clear Data/Cache
βοΈ Delete Cache
Settings β Application Management β Select 'Master of Knights' App β Tap 'Delete Cache' or 'Clear Cache'
βοΈ Unstable Network
1οΈβ£ Check wireless network or Wi-Fi signal
2οΈβ£ Turn off device and restart
βοΈ Clean Up Running Apps
βͺοΈ AOS: Settings β Device Care β Optimization β Completed
βͺοΈ iOS: Drag from Bottom to Middle β Push the App Up to close
π If the problem that occurred was not solved even though you did everything like the guide, you can contact in-game customer support or mobile@help.pmang.com with details for more support.
